Level
Hi,
Balance
S$ 0.00
Completed
NaN/38
Earning
S$ 0.00
Today Earn
S$ 0.00
Frozen Bal.
S$ 0.00
Effective Date: 14 June 2024
Company: SG DIGITAL HOLDING PTE. LTD. (“Company”, “we”, “us”, “our”)
Platform: Byora (the “Platform”)
You/Users: any person with a registered account (“User” or “you”)
1.1. Headings are for convenience only and do not affect interpretation.
1.2. Words following “including”, “for example”, or similar expressions are illustrative and do not limit the meaning of the preceding words.
1.3. References to a person include individuals and legal entities.
1.4. If these Terms are translated, the English version prevails (unless local law requires otherwise).
2.1. By creating an account, accessing, or using the Platform, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Platform.
2.2. If more than one person controls or operates the same account (e.g., a team), each such person is jointly and severally liable for all obligations under these Terms.
3.1. You must be legally capable of entering a binding agreement and meet any jurisdiction-specific requirements we publish.
3.2. You must provide accurate information and keep it updated. You are responsible for safeguarding your login credentials and all activity under your account.
4.1. Assignment & volume. Bookings are assigned by the system at random. Each User may receive up to 38 bookings per day, which may include 1–4 Merged Deals.
4.2. Merged Deal. A “Merged Deal” combines 1–2 hotel rooms into a single booking, typically for hotels with lower ratings or higher review requirements. Merged Deals may carry higher commissions (approximately 3–50%) as an incentive for completion.
4.3. Completion window. You must complete all assigned bookings within 24 hours.
4.4. Early termination. Early termination of bookings is prohibited as it disrupts workflow and assignment integrity.
4.5. Quality & integrity. You agree not to submit fraudulent, manipulated, or fabricated data, reviews, ratings, or outcomes. You must comply with all task instructions and applicable laws.
5.1. To initiate and continue work on the Platform, you must maintain a minimum account balance of USD $50.
5.2. First-week rule for new Users. For the first 7 calendar days after account creation, you must maintain a minimum balance of USD $100. After day 7, the general USD $50 minimum in §5.1 applies.
5.3. These requirements help ensure operational continuity and prevent abuse of the task system.
5.4. Top-ups/Deposits (if applicable). Any top-up/deposit method, fees, and refund conditions will be shown in-app before you proceed. Where refundable deposits apply, we will state the conditions, timing, and method of refund at the point of collection.
6.1. You may request a withdrawal at any time, subject to balance thresholds below and standard checks.
6.2. Balance thresholds:
6.3. Withdrawal requests that would reduce your balance below the applicable threshold will be declined automatically.
6.4. We may conduct routine fraud/AML checks. Processing times vary by payment provider and bank operations.
You must not:
(a) provide false, misleading, or defamatory statements about the Platform or its partners;
(b) interfere with systems, reverse engineer, scrape, or misuse the Platform;
(c) engage in any fraudulent or deceptive conduct, including fake or incentivized reviews that violate law or third-party platform rules.
8.1. The Platform and its contents are owned by us or our licensors. We grant you a limited, revocable, non-transferable license to use the Platform for its intended purpose.
8.2. You grant us a non-exclusive license to use submissions you provide solely to operate, improve, and provide the Platform.
9.1. You are solely responsible for compliance with laws that apply to your work, including advertising, unfair practices, and platform-specific review rules.
9.2. You must not post or distribute false, misleading, or defamatory content about the Platform or its partners. We may suspend or terminate accounts that breach this clause and pursue appropriate remedies.
10.1. We may investigate suspected policy breaches, fraud, chargebacks, or AML flags.
10.2. During an investigation, we may temporarily freeze access to funds and features as reasonably necessary.
10.3. If we confirm a breach, we may suspend or terminate your account, cancel affected bookings, and withhold amounts reasonably believed to be connected to the breach, subject to applicable law.
11.1. We may modify, suspend, or discontinue features to ensure smooth operation.
11.2. We may update these Terms from time to time. Material changes will be notified in-app or by email before taking effect where required by law. Continued use after the effective date constitutes acceptance.
12.1. The Platform is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation.
12.2. We do not promise any specific earnings or outcomes. Commission ranges are indicative and may vary by task and market conditions.
13.1. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill.
13.2. Our aggregate liability relating to the Platform will not exceed the greater of (i) USD $100 or (ii) the amounts paid by you to us (net of withdrawals) in the three (3) months preceding the event giving rise to the claim.
You agree to indemnify and hold us harmless from claims, losses, and costs (including reasonable legal fees) arising from your breach of these Terms or misuse of the Platform.
15.1. These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.
15.2. In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties shall first attempt to resolve the matter amicably through good-faith negotiations within 30 calendar days from the date one party notifies the other of the dispute.
15.3. If the dispute cannot be resolved through negotiation within the period specified in §15.2, it shall be finally resolved by arbitration in Singapore under the rules of the Singapore International Arbitration Centre (SIAC), which rules are deemed to be incorporated by reference into this clause.
The tribunal shall consist of one arbitrator appointed in accordance with the SIAC rules.
The language of arbitration shall be English.
The seat and venue of arbitration shall be Singapore.
15.4. The arbitral award shall be final and binding on both parties, and judgment on the award may be entered in any court of competent jurisdiction.
15.5. Notwithstanding the above, SG DIGITAL HOLDING PTE. LTD reserves the right to seek urgent injunctive or equitable relief in any competent court to protect its rights or confidential information.
16.1. All official notices, updates, or communications from SG DIGITAL HOLDING PTE. LTD will be delivered through in-app notifications, email to your registered address, or other secure channels we may designate. It is your responsibility to keep your contact details accurate and up to date.
16.2. Any notice will be deemed received:
immediately when delivered via in-app notification;
within 24 hours if sent by email (unless a delivery failure notice is received);
or within 5 business days if sent by registered mail.
16.3. For support inquiries, account-related questions, or formal correspondence, you may contact us at:
📧 support@byora.com
📍 SG DIGITAL HOLDING PTE. LTD, 10 Collyer Quay, #14-06 Ocean Financial Centre, Singapore 049315
16.4. For security reasons, we will never ask you for your password or payment details through unofficial channels. Please verify any suspicious communications with our support team before taking action.
17.1. If any provision is invalid, the remainder remains in effect.
17.2. No failure to enforce is a waiver.
17.3. You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a merger/asset transfer.
17.4. Taxes & Withholding. You are responsible for any and all taxes, duties, and charges arising from your earnings or use of the Platform, including income, service, VAT/GST, and similar taxes. You agree to provide accurate tax information and documentation (e.g., forms or declarations) upon request. Where required by law, we may (i) withhold taxes from payouts, (ii) issue tax statements or reports, and (iii) delay or hold payouts until tax requirements are satisfied. Any amounts withheld or remitted under applicable law are not refundable by us.